FAQ
Participation
Can beginners join?
Absolutely. Since it's completely private, we go at your pace. We'll explain everything from how to use the gear to how to move in the water. Perfect for nervous swimmers and families with children.
What age can participate?
Boarding is OK from age 0. Snorkeling from about age 4. Intro diving: ages 10–54. Fun diving: C-card holders only.
Is it OK with a baby (1–2 years old)?
We've had many families with babies as young as 7 months. The boat has a restroom for comfort on longer trips. Please tell us your child's age in advance.
What if I can't swim?
Life jackets are provided, so even non-swimmers can enjoy snorkeling safely.
Plans & Pricing
2-hour or 3-hour — which do you recommend?
For families and couples, we strongly recommend the 3-hour plan. The 2-hour plan only allows a brief island stop, while the 3-hour plan gives plenty of time for both snorkeling and SUP.
Will we definitely go to Tsuken Island?
Tsuken Island is available on the 4-hour plan only, subject to sea conditions on the day. Safety always comes first.
Is there a cancellation fee?
7–3 days before: 50%. 2 days before to same day: 100%. Cancellations due to bad weather (operator decision) are free.
On the Day
What should I bring?
Clothes you don't mind getting wet, a towel, and a drink. We provide all gear (life jacket, snorkel set, etc.).
Where do we meet?
Cafe raise244. in Hamahiga Island, Uruma City. Please arrive 15 minutes before departure in your swimsuit. Parking for ~15 cars.
How many people can join?
Snorkeling: up to 12. Intro/fun diving: up to 3.
Can I book on the same day?
Yes, if there's availability. We've even had guests depart just hours after booking. Call us at 098-927-4405.
Do tours run in the rain?
Rain alone does not cancel the tour. We review conditions when waves exceed 1.5m or winds exceed 10m/s. Wave warnings = cancelled (no fee).
Photography
Will you take photos and videos?
On all snorkel and diving plans, we capture footage with GoPro and Insta360 — all provided free of charge.